Payment

The order amount will be captured from your account as soon as your order has been placed. If you wish to cancel your order, please contact us and we will issue a refund back to your account. Easy returns - if something doesn't fit, just return it to us for an exchange or refund.

The following payments are accepted:

You can pay by Visa, Mastercard, Diners Club, Discover, JCB and American Express. Visa and Mastercard are verified by a secure code. Payment is debited from your card once you place the order.

Taxes & Duties

All orders are shipped on a DDP (Delivery Duty Paid) basis, meaning all taxes and import duties are included in the final price. Hence, your order will not be subject to any additional charges and the price you pay at the checkout is the final price.

Insurance

WEDNESDAY Jewellery insures each purchase during the time in transit until it is delivered to you. ALl orders require signature upon delivery, at which point responsibility of the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by WEDNESDAY Jewellery.

Return & Exchange Policy

Please note that we have a 14 day return, exchange or credit policy. In order to create a pleasant shopping experience, WEDNESDAY Jewellery has an easy return procedure. When using our free return service, you will be refunded in the event of theft or loss during delivery to our warehouse.

Returning Your Purchase

Email info@wednesdaywednesday.com for your RA# to be provided with your return shipping label. Place the item(s) in a DHL or Purolator Bag/Envelope (provided at DHL or Purolator drop off location) and close it securely.

Send the package to:

WEDNESDAY Jewellery

7-710 East 4th Ave

VANCOUVER, BRITISH COLUMBIA

V5N 1J9 CANADA

PH. +01-778-997-2412

Purchased items are exchangeable into a different size or style. All exchanges are based on stock availability and are shipped to you free of charge. Should you be interested in an alternative piece, please return your item/s to us and simply purchase the new piece separately at wednesdaywednesday.com. Sale items are FINAL sale. Please note that if you are based outside of Canada you may need to pay taxes and duties on exchanges.

Important Information for Returns

Items must be returned to us in perfect condition with the box and bag.

NOTE: We reserve the right to refuse the exchange if the piece has been visibly worn or tarnished.